Shipping
Container Handling
Customs Clearance

Fast & Flexible
container handling,
shipping and reliable
customs services

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We are Portagent

Competence, Flexibility and Partnership – those values are part of our company DNA. 

At Portagent, we pride ourselves on providing expert collaboration in port logistics and customs support. With a wealth of experience spanning over 18 years, we offer a diverse range of services and solutions to our clients. Our team consists of both highly competent professionals as well as fresh talent from diverse cultural backgrounds. Due to the high level of automation in our processes, we have the capacity to manage over 500 containers per month while still being able to offer personalized communication and flexible logistics solutions.

We are happy to collaborate with you on any challenge you may have in your supply chain.

ADAM LISEWSKI
MD, Portagent

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Worldwide Partners Network
Customs Transactions Per Year
Containers Processed Per Month
Sqm of Warehouse Capacity

Our Services

Improving your whole business’s logistics chain or just importing your personal dream car, our services will be tailored to your needs!

Smooth and efficient cargo handling!

At Portagent, we help businesses and individuals importing and exporting goods from overseas with highly efficient customs clearance. Let our team assist you with a smooth and hassle-free process.

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I can recommend PORTAGENT 100%. A fully professional company with a very pleasant service. Easy and quick contact. We are working together for over 10 years!

Radosław Furmańczyk

I sincerely recommend cooperation with this Agency to everyone. I've done it in various places, but this one employs people who are passionate about what they do and if you have a problem, it's a sign that it has already been solved. I highly recommend. Fast check-in. Transport and very good contact.

Marcin F

I shipped my car from Newark, NJ to Bremerhaven, Germany. This company was professional and extremely helpful! I feel they did everything possible to make shipping and receiving my car a smooth and easy experience. I would absolutely use them again!

Noel Paris

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FAQ

I am moving from/to overseas, can you help me?

At Portagent, moving goods is a regular part of our operations. If you need assistance, please don’t hesitate to reach out to us. We will be happy to provide you with a personalized offer.

How long does the customs clearance process take?

For most shipments, customs clearance typically takes 1-2 business days. However, in rare cases, it may take longer. Especially when there’s necessity to provide additional documents, certificates (e.g. CITES) or fulfil special formalities (e.g. veterinary inspection), the process may take longer. 

As customs are a governmental authority, we are unable to expedite the clearance process. 

When will my vehicle arrive?

If you already a customer of us, you can easily track your vehicle’s current location using our website’s tracking feature. Once it arrives at the destination port, we will keep you informed of every subsequent step through email updates.

Which documents are needed for exporting?

For exporting goods following documents are required:

  1. EORI-Number (Economic Operators’ Registration and Identification number) – Commercial exports only
  2. Commercial, or pro forma invoice
  3. Package quantity
  4. Gross weight
  5. Net weight
  6. Detailed description of merchandise and it’s usage
  7. Power of Attorney

Which documents are needed for importing?

For importing goods following documents are required:

  1. EORI-Number (Economic Operators’ Registration and Identification number) – Commercial imports only
  2. Commercial, or pro forma invoice
  3. Pre paper (T1, ATB-No.)
  4. Consignment note (CMR, AWB, SWB)
  5. If need be, Proof of preference (Form A, A.TR., EUR.1)
  6. Freight bill
  7. Detailed description of merchandise and it’s usage
  8. Power of Attorney

How do I get my Shipment to the Port of departure/destination

At Portagent, we specialise in transporting your shipment from any place to the port of departure or from the port to your premises. Additionally, we have a network of trusted partners who can assist with domestic transportation within the USA and Canada, as well as within Germany and Poland.

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